I have a different problem. I had my TED activated, and since the it froze up on me, I had to do a factory reset. Its been a while since I did that. No I want to reactivate energy posting, but I get an error message saying I can't activate. I went to my aggredata account and deleted the MTU's, but for some reason, I can't delete my gateway. I presume I can't re activate because the same gateway allready exists on the profile. What do I do to reactivate?