Author Topic: Just installed TED5000, lost KWH and Voltage readings  (Read 1554 times)

hwitten

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Just installed TED5000, lost KWH and Voltage readings
« on: June 15, 2012, 09:36:03 PM »
Everything seemed good. I know I had readings prior to setting Hydro info, etc. but now no power readings or voltage.

I have reset the TED5000 to factory default and erase history via Footprints.

It picked up date/time from time server and I'm getting weather from the default Weather Zip.

In case it matters, the install program did not find the TED but I was able to find it in our DHCP table and access the gateway via IP. During setup TED had all DHCP entries correct.

What did I miss and/or what's next. Hard reset of the gateway?
Everything has lights blinking that would indicate normal operation and the "display" has the correct date too.

Have changed Weather Zip and it saved changes.

On Mac/Lion. have tried Safari and also Firefox.
KWH and Voltage Values show 0.0 and Avg and Projected KWH show 2147483.6

What did I miss or what died?

hwitten

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Re: Just installed TED5000, lost KWH and Voltage readings - Solved
« Reply #1 on: June 15, 2012, 10:31:37 PM »
What I "missed" was making sure MTU and gateway were on same leg. Must've changed it somewhere along the way as it did work at the start.

Anyways, thanks to speedy intervention by "support7" I got reminded and was able to resolve the issue.

Thank you