Author Topic: Can't enter Product ID  (Read 1640 times)

mbarnett

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Can't enter Product ID
« on: December 10, 2011, 12:10:52 PM »
I did a firmware upgrade on my TED5000, but did not save the previous settings and once the upgrades completed TED5000 reads all zeroes. The Product IDs are missing but I am not able to enter new values into the text box in the wizard (I can delete the existing zeroes in the text box but no other keys on the keyboard work). What am I missing?

mbarnett

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Re: Can't enter Product ID
« Reply #1 on: December 10, 2011, 12:21:15 PM »
I figured it out. I guess it is a browser issue or footprints.html compatibility issue. I am able to enter the Product IDs when I use IE 9 (Version: 9.0.8112.16421), but can't enter Product IDs using Firefox 8.0.1.